FOCUS
Perspectives on People: Performance & Rewards
Benefits Differ for Hong Kong "Expatriates" in China
BEST PRACTICE
Retaining Top Talent in a Competitive Market
Study Shows How PeopleSoft Puts Best Practices into Play
Best Practices in Resolving Customer Complaints
BEST PRACTICE RESOURCES
Australian Outsourcing Growth Gambols On
Achieving Success Through Six Sigma
OFF THE SHELF
Winning The Talent Wars
REGULARS
Letter from the editor
From the HBC
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