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The
challenge to be the best
In an increasingly competitive market place a successful business
must be customer orientated, that means worrying about quality
not quantity. In the past, money ruled and business processes
were profit focused. But times are changing and if you want to
survive your company has to change with it - a Best Practice belonging
to your company today, may become the Best Practice of your competitor
tomorrow.
In the
face of new challenges and an ever-changing market place,
one weapon stands out: INFORMATION. If you don't know what's
going on, you can be sure that the competition does! What
are leading companies doing that you are not doing? How do
they retain the best staff; keep the most loyal customers;
and reap the biggest profits?
Sourcing
this leading-edge information is easy with Best Practice Management.
Drawing on the actual experiences of best-in-class organisations,
Best Practice Management provides a platform for the sharing
of knowledge, processes and ideas, otherwise known as benchmarking.
Only through benchmarking can executives gain the creative
insight to develop winning strategies.
Cutting
across boundaries
Best Practice Management focuses on business processes not
functions. The market is already saturated with industry-specific
publications such as HR, IT, or Marketing. Best Practice Management
cuts across the range of business processes and takes them
to the next level - giving executives access to the entire
range of critical processes that make up a successful company.
Because each issue has an editorial focus dedicated to a particular
process, readers from all industries will find this publication
an invaluable guide to structuring or restructuring business
processes.
Sharing
to win
Good companies want to share their best practices. And why
not, if you excel, you should shout about it. Use your success
story to raise your company profile; let your staff know what
a great company they work for; see performance improve; and
increase your customer/client satisfaction. Benchmarking,
the sharing of Best Practices, is a win-win situations for
all.
We welcome all editorial contributions. If you have a Best Practice to share contact: bpm@netvigator.com
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October-December
2003, Issue 67

October-December
2002, Issue 63

July-september 2002, Issue 62

April-June 2002, Issue 61

January-March 2002, Issue 60

November-December 2001, Issue 59
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