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The challenge to be the best
In an increasingly competitive market place a successful business must be customer orientated, that means worrying about quality not quantity. In the past, money ruled and business processes were profit focused. But times are changing and if you want to survive your company has to change with it - a Best Practice belonging to your company today, may become the Best Practice of your competitor tomorrow.

In the face of new challenges and an ever-changing market place, one weapon stands out: INFORMATION. If you don't know what's going on, you can be sure that the competition does! What are leading companies doing that you are not doing? How do they retain the best staff; keep the most loyal customers; and reap the biggest profits?

Sourcing this leading-edge information is easy with Best Practice Management. Drawing on the actual experiences of best-in-class organisations, Best Practice Management provides a platform for the sharing of knowledge, processes and ideas, otherwise known as benchmarking. Only through benchmarking can executives gain the creative insight to develop winning strategies.

Cutting across boundaries
Best Practice Management focuses on business processes not functions. The market is already saturated with industry-specific publications such as HR, IT, or Marketing. Best Practice Management cuts across the range of business processes and takes them to the next level - giving executives access to the entire range of critical processes that make up a successful company. Because each issue has an editorial focus dedicated to a particular process, readers from all industries will find this publication an invaluable guide to structuring or restructuring business processes.

Sharing to win
Good companies want to share their best practices. And why not, if you excel, you should shout about it. Use your success story to raise your company profile; let your staff know what a great company they work for; see performance improve; and increase your customer/client satisfaction. Benchmarking, the sharing of Best Practices, is a win-win situations for all.

We welcome all editorial contributions. If you have a Best Practice to share contact: bpm@netvigator.com

SUBSCRIPTION RATE FOR ONE YEAR (4 ISSUES), INCLUDING POSTAGE:
HK$580 (HONG KONG ORDER)
US$96 (OVERSEAS ORDER)


 
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October-December 2003, Issue 67


October-December 2002, Issue 63


July-september 2002, Issue 62


April-June 2002, Issue 61


January-March 2002, Issue 60


November-December 2001, Issue 59


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